Tag : queue
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I`ve recently upgraded a server from 1.8 to Asterisk 13. While everything is under control, I have one issue with the way CDRs are kept for queues. And I ..
Im currently using Pickup() to pickup calls from queues, but this is VERY annoying because often users from different queues dialed the very same extension (for example they pressed 1 to reach something but in different submenus). Other times they di..
Running Asterisk 11.23.0 realtime currently, Ive noticed some odd queue behavior only starting today. We are using queues in conjunction with FOP2 to show agent status, etc.As of today, we noticed that an agent will be on a call but show as available..
This is a multipart message in MIME format.——=_NextPart_000_0010_01D1C6F0.86760FF0Content-Type: text/plain; charset=us-asciiContent-Transfer-Encoding: 7bitI have a Asterisk set up. In this, I want to use queues. Now I want to group agents into grou..
IsraelIf you are referring to the output of the queue showcommand then this is the response I received when asking this question previously:Welcome to business logic embedded into app_queue.The issue with the queue show command rendering stats, is w..
I am trying to set add a SIP Header to a call before adding it to the Queue.The dial plan sends the call to my macro to perform the work.When I use chan_sip, everything works as expected.When I use PSJIP support, its not adding the SIP header. Look..
I am running Asterisk 11 on CentOS 6.x. I have configured several queues as follows in extensions.conf:exten => s,1,Queue(myqueue,rtnC,18)same => n,Background(user_unavail)same => n,WaitExten(10)exten => 1,1,Voicemail(1111@my-vm,s)This rings the pho..
I am running Asterisk 11 on CentOS 6.4 with about 150 local SIP clients on a LAN. The SIP clients are a mixture of Yealink phones (e.g SIP-T32G, SIP-T42G, etc). I have configured the system as follows:sip.conf:[169]secret1111dtmfmode=rfc2833directmedia..
I am trying to collect enough information about an problem a client is having with its asterisk 11.17.0x86_64. This issue was observed before in 1.8.20, and we upgraded to 11.15.0 and then to 11.17.0 with no solution.Background: this client is a telemarket..
Howdy,Im looking at enabling autopause on one of my queues where my queue members are bad about leaving their desks without pausing.The problem I see is that when the queue pauses an Member it doesnt jump into the dialplan to do so which means my ha..