Tag : agent status

Queue Show – Extensions In Call Going From (in Use) To (not In Use)

Posted October 18, 2016 by Derek Bolichowski & filed under Asterisk Users Comments: 0.

Tags: agent status, queue

Running Asterisk 11.23.0 realtime currently, Ive noticed some odd queue behavior only starting today. We are using queues in conjunction with FOP2 to show agent status, etc.As of today, we noticed that an agent will be on a call but show as available..

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