Tag : agents
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is it possible to play queue periodic-announce without stopping agents ringing? actual situation is sequential – ring agents, play announce (for 15 sec), ring agents , … (i need to connect agent with caller asap when agent is free)is it possible w..
On a 11.8.1 system, Im trying to configure a queue in which busy agents do no get incoming calls.I dynamically add agents with lines (shamelessly copied from a running Freepbx/Asterisk 1.8 system) such as:AddQueueMember(myqueue,Local/123@agent/n,10,,hint:123@subs)Basical..