Is it possible to change the callerid for specific agents logged in to a queue (local channels)? We can change the callerid before it hits the queue but we are interested in changing/blocking the callerid for specific agents. I dont see a way in ..
Is it possible to change the callerid for specific agents logged in to a queue (local channels)? We can change the callerid before it hits the queue but we are interested in changing/blocking the callerid for specific agents. I dont see a way in ..