Hello,

Is it possible to change the callerid for specific agents logged in to a queue (local channels)?

We can change the callerid before it hits the queue but we are interested in changing/blocking the callerid for specific agents.

I don’t see a way in the dial plan to make changes for calls made by the queue to logged in agents.

Am I missing something or is there some way to do this?

Thanks!
Earl

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