To troubleshoot Voice Quality issues and automate testing, Im planning to use Asterisk as a softphone alternative (with better scripting capabilities) on a Linux 4.10-enabled Ubuntu laptop. This laptop has two audio jacks with a compatible headset..

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Quick one here: is it possible to setup my dialplan on such a way that the MoH while waiting to be answered by an agent on a Queue be different than the one that I will hear when that agent puts me manually on hold for a few minutes AFTER I finally ..

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