Caller ID Names
Hi,
In my dialplan I have the following line.
same => n,Set(CALLERID(name)=Support)
I am expecting this to always set the caller id name to ‘Support’ – however, we are getting calls come in as “Anonymous” with the number as something like “unknown@unknown”
We’re using Cisco 7945 phones – I possibly wonder if they are displaying this rather than asterisk not changing it?
Anyone had similar experiences before?
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4 thoughts on - Caller ID Names
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From a softphone (x-lite) the caller id information comes through as anonymous@anonymous.invalid
These are also valid calls – If I disable outbound CLID on my mobile and call in – this happens. However it works fine on calls where I send caller id information.
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Okay, just figured this out – needed to do Set(CALLERID(num-pres)=allowed)
Thanks for your help with narrowing this down
This message may be private and confidential. If you have received this message in error, please notify us and remove it from your system.
Gyron may monitor email traffic data and the content of email for the purposes of security and staff training.
Gyron Internet Ltd is a limited company registered in England and Wales. Registered number: 4239332. Registered office: 3 Centro, Boundary Way, Hemel Hempstead, HP2 7SU. VAT reg no 804 2532 63. Gyron is a registered trademark.
Gyron is a Deloitte Technology Fast 50 ranked company.