Help With Crash

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2023-11-08 18:14:13] ERROR[571246][C-000017e2] : Got 19 backtrace records

# 0: [0x5bd18a] asterisk utils.c:2800 __ast_assert_failed()

# 1: [0x4618e3] asterisk astobj2.c:589 __ao2_ref()

# 2: [0x58e660] asterisk stasis_cache.c:824 update_create()

# 3: [0x58efed] asterisk stasis_cache.c:903 caching_topic_exec()

# 4: [0x586b90] asterisk stasis.c:1380 dispatch_message()

# 5: [inlined] asterisk stasis.c:1490 publish_msg()

# 6: [0x59588e] asterisk stasis_channels.c:796
ast_channel_publish_snapshot()

# 7: [0x53b54c] asterisk pbx_app.c:488 pbx_exec()

# 8: [0x52e039] asterisk pbx.c:2989 pbx_extension_helper()

# 9: [0x52fd83] asterisk pbx.c:4204 ast_spawn_extension()

#10: [0x7f625d802ccf] app_macro.so app_macro.c:463 _macro_exec()

#11: [0x53b599] asterisk pbx_app.c:493 pbx_exec()

#12: [0x52e039] asterisk pbx.c:2989 pbx_extension_helper()

#13: [0x5302b4] asterisk pbx.c:4377 __ast_pbx_run()

#14: [0x53184b] asterisk pbx.c:4669 decrease_call_count()

#15: [inlined] asterisk pbx.c:4702 pbx_thread()

#16: [0x5b8329] asterisk utils.c:1576 dummy_start()

#17: [0x7f62bec07ea5] libpthread.so.0 :0 __pthread_get_minstack()

#18: [0x7f62bd0fe8dd] libc.so.6 :0 clone()

[2023-11-08 18:14:13] ERROR[571292][C-000017e4] stasis_cache.c: Excessive refcount 100000 reached on ao2 object 0x3616b38

[2023-11-08 18:14:13] ERROR[571292][C-000017e4] stasis_cache.c: FRACK!, Failed assertion Excessive refcount 100000 reached on ao2 object 0x3616b38
(0)

[2023-11-08 18:14:13] ERROR[571291][C-000017e3] stasis_cache.c: Excessive refcount 100000 reached on ao2 object 0x3616b38

[2023-11-08 18:14:13] ERROR[571291][C-000017e3] stasis_cache.c: FRACK!, Failed assertion Excessive refcount 100000 reached on ao2 object 0x3616b38
(0)

[2023-11-08 18:14:13] ERROR[571290][C-000017e2] stasis_cache.c: Excessive refcount 100000 reached on ao2 object 0x3616b38

[2023-11-08 18:14:13] ERROR[571290][C-000017e2] stasis_cache.c: FRACK!, Failed assertion Excessive refcount 100000 reached on ao2 object 0x3616b38
(0)

[2023-11-08 18:14:14] ERROR[571292][C-000017e4] : Got 23 backtrace records

# 0: [0x5bd18a] asterisk utils.c:2800 __ast_assert_failed()

# 1: [0x4618e3] asterisk astobj2.c:589 __ao2_ref()

# 2: [0x58e660] asterisk stasis_cache.c:824 update_create()

# 3: [0x58efed] asterisk stasis_cache.c:903 caching_topic_exec()

# 4: [0x586b90] asterisk stasis.c:1380 dispatch_message()

# 5: [inlined] asterisk stasis.c:1490 publish_msg()

# 6: [0x59588e] asterisk stasis_channels.c:796
ast_channel_publish_snapshot()

# 7: [0x53b54c] asterisk pbx_app.c:488 pbx_exec()

# 8: [0x52e039] asterisk pbx.c:2989 pbx_extension_helper()

# 9: [0x52fd83] asterisk pbx.c:4204 ast_spawn_extension()

#10: [0x7f625d802ccf] app_macro.so app_macro.c:463 _macro_exec()

#11: [0x53b599] asterisk pbx_app.c:493 pbx_exec()

#12: [0x52e039] asterisk pbx.c:2989 pbx_extension_helper()

#13: [0x52fd83] asterisk pbx.c:4204 ast_spawn_extension()

#14: [0x7f625d802ccf] app_macro.so app_macro.c:463 _macro_exec()

#15: [0x53b599] asterisk pbx_app.c:493 pbx_exec()

#16: [0x52e039] asterisk pbx.c:2989 pbx_extension_helper()

#17: [0x5302b4] asterisk pbx.c:4377 __ast_pbx_run()

#18: [0x53184b] asterisk pbx.c:4669 decrease_call_count()

#19: [inlined] asterisk pbx.c:4702 pbx_thread()

#20: [0x5b8329] asterisk utils.c:1576 dummy_start()

#21: [0x7f62bec07ea5] libpthread.so.0 :0 __pthread_get_minstack()

#22: [0x7f62bd0fe8dd] libc.so.6 :0 clone()

[2023-11-08 18:14:14] ERROR[571291][C-000017e3] : Got 19 backtrace records

# 0: [0x5bd18a] asterisk utils.c:2800 __ast_assert_failed()

# 1: [0x4618e3] asterisk astobj2.c:589 __ao2_ref()

# 2: [0x58e660] asterisk stasis_cache.c:824 update_create()

# 3: [0x58efed] asterisk stasis_cache.c:903 caching_topic_exec()

# 4: [0x586b90] asterisk stasis.c:1380 dispatch_message()

# 5: [inlined] asterisk stasis.c:1490 publish_msg()

# 6: [0x59588e] asterisk stasis_channels.c:796
ast_channel_publish_snapshot()

# 7: [0x53b54c] asterisk pbx_app.c:488 pbx_exec()

# 8: [0x52e039] asterisk pbx.c:2989 pbx_extension_helper()

# 9: [0x52fd83] asterisk pbx.c:4204 ast_spawn_extension()

#10: [0x7f625d802ccf] app_macro.so app_macro.c:463 _macro_exec()

#11: [0x53b599] asterisk pbx_app.c:493 pbx_exec()

#12: [0x52e039] asterisk pbx.c:2989 pbx_extension_helper()

#13: [0x5302b4] asterisk pbx.c:4377 __ast_pbx_run()

#14: [0x53184b] asterisk pbx.c:4669 decrease_call_count()

#15: [inlined] asterisk pbx.c:4702 pbx_thread()

#16: [0x5b8329] asterisk utils.c:1576 dummy_start()

#17: [0x7f62bec07ea5] libpthread.so.0 :0 __pthread_get_minstack()

#18: [0x7f62bd0fe8dd] libc.so.6 :0 clone()

[2023-11-08 18:14:14] ERROR[571290][C-000017e2] : Got 23 backtrace records

# 0: [0x5bd18a] asterisk utils.c:2800 __ast_assert_failed()

# 1: [0x4618e3] asterisk astobj2.c:589 __ao2_ref()

# 2: [0x58e660] asterisk stasis_cache.c:824 update_create()

# 3: [0x58efed] asterisk stasis_cache.c:903 caching_topic_exec()

# 4: [0x586b90] asterisk stasis.c:1380 dispatch_message()

# 5: [inlined] asterisk stasis.c:1490 publish_msg()

# 6: [0x59588e] asterisk stasis_channels.c:796
ast_channel_publish_snapshot()

# 7: [0x53b54c] asterisk pbx_app.c:488 pbx_exec()

# 8: [0x52e039] asterisk pbx.c:2989 pbx_extension_helper()

# 9: [0x52fd83] asterisk pbx.c:4204 ast_spawn_extension()

#10: [0x7f625d802ccf] app_macro.so app_macro.c:463 _macro_exec()

#11: [0x53b599] asterisk pbx_app.c:493 pbx_exec()

#12: [0x52e039] asterisk pbx.c:2989 pbx_extension_helper()

#13: [0x52fd83] asterisk pbx.c:4204 ast_spawn_extension()

#14: [0x7f625d802ccf] app_macro.so app_macro.c:463 _macro_exec()

#15: [0x53b599] asterisk pbx_app.c:493 pbx_exec()

#16: [0x52e039] asterisk pbx.c:2989 pbx_extension_helper()

#17: [0x5302b4] asterisk pbx.c:4377 __ast_pbx_run()

#18: [0x53184b] asterisk pbx.c:4669 decrease_call_count()

#19: [inlined] asterisk pbx.c:4702 pbx_thread()

#20: [0x5b8329] asterisk utils.c:1576 dummy_start()

#21: [0x7f62bec07ea5] libpthread.so.0 :0 __pthread_get_minstack()

#22: [0x7f62bd0fe8dd] libc.so.6 :0 clone()

[2023-11-08 18:14:14] ERROR[571209][C-000017e3] stasis_cache.c: Excessive refcount 100000 reached on ao2 object 0x3616b38

[2023-11-08 18:14:14] ERROR[571209][C-000017e3] stasis_cache.c: FRACK!, Failed assertion Excessive refcount 100000 reached on ao2 object 0x3616b38
(0)

[2023-11-08 18:14:14] ERROR[571209][C-000017e3] : Got 26 backtrace records

# 0: [0x5bd18a] asterisk utils.c:2800 __ast_assert_failed()

# 1: [0x4618e3] asterisk astobj2.c:589 __ao2_ref()

# 2: [0x58e660] asterisk stasis_cache.c:824 update_create()

# 3: [0x58efed] asterisk stasis_cache.c:903 caching_topic_exec()

# 4: [0x586b90] asterisk stasis.c:1380 dispatch_message()

# 5: [inlined] asterisk stasis.c:1490 publish_msg()

# 6: [0x595786] asterisk stasis_channels.c:767
ast_channel_stage_snapshot_done()

# 7: [0x49f122] asterisk channel.c:987 __ast_channel_alloc_ap()

# 8: [0x49f409] asterisk channel.c:1009 __ast_channel_alloc()

# 9: [0x4d270d] asterisk core_unreal.c:1222 ast_unreal_new_channels()

#10: [0x4ce07e] asterisk core_local.c:1016
local_request_with_stream_topology()

#11: [0x4a1fe7] asterisk channel.c:6353 request_channel()

#12: [0x4a4c68] asterisk channel.c:6447 ast_request()

#13: [0x7f625d021eda] app_queue.so app_queue.c:4717 ring_entry()

#14: [0x7f625d0232d3] app_queue.so app_queue.c:4886 ring_one()

#15: [0x7f625d025592] app_queue.so app_queue.c:5487 wait_for_answer()

#16: [0x7f625d026fa3] app_queue.so app_queue.c:7110 try_calling()

#17: [0x7f625d02a4e1] app_queue.so app_queue.c:8730 queue_exec()

#18: [0x53b599] asterisk pbx_app.c:493 pbx_exec()

#19: [0x52e039] asterisk pbx.c:2989 pbx_extension_helper()

#20: [0x5302b4] asterisk pbx.c:4377 __ast_pbx_run()

#21: [0x53184b] asterisk pbx.c:4669 decrease_call_count()

#22: [inlined] asterisk pbx.c:4702 pbx_thread()

#23: [0x5b8329] asterisk utils.c:1576 dummy_start()

#24: [0x7f62bec07ea5] libpthread.so.0 :0 __pthread_get_minstack()

#25: [0x7f62bd0fe8dd] libc.so.6 :0 clone()

[2023-11-08 18:14:14] ERROR[571346][C-000017e3] stasis_cache.c: Excessive refcount 100000 reached on ao2 object 0x3616b38

[2023-11-08 18:14:14] ERROR[571346][C-000017e3] stasis_cache.c: FRACK!, Failed assertion Excessive refcount 100000 reached on ao2 object 0x3616b38
(0)

[2023-11-08 18:14:14] ERROR[571346][C-000017e3] : Got 23 backtrace records

# 0: [0x5bd18a] asterisk utils.c:2800 __ast_assert_failed()

# 1: [0x4618e3] asterisk astobj2.c:589 __ao2_ref()

# 2: [0x58e660] asterisk stasis_cache.c:824 update_create()

# 3: [0x58efed] asterisk stasis_cache.c:903 caching_topic_exec()

# 4: [0x586b90] asterisk stasis.c:1380 dispatch_message()

# 5: [inlined] asterisk stasis.c:1490 publish_msg()

# 6: [0x59588e] asterisk stasis_channels.c:796
ast_channel_publish_snapshot()

# 7: [0x53b54c] asterisk pbx_app.c:488 pbx_exec()

# 8: [0x52e039] asterisk pbx.c:2989 pbx_extension_helper()

# 9: [0x52fd83] asterisk pbx.c:4204 ast_spawn_extension()

#10: [0x7f625d802ccf] app_macro.so app_macro.c:463 _macro_exec()

#11: [0x53b599] asterisk pbx_app.c:493 pbx_exec()

#12: [0x52e039] asterisk pbx.c:2989 pbx_extension_helper()

#13: [0x52fd83] asterisk pbx.c:4204 ast_spawn_extension()

#14: [0x7f625d802ccf] app_macro.so app_macro.c:463 _macro_exec()

#15: [0x53b599] asterisk pbx_app.c:493 pbx_exec()

#16: [0x52e039] asterisk pbx.c:2989 pbx_extension_helper()

#17: [0x5302b4] asterisk pbx.c:4377 __ast_pbx_run()

#18: [0x53184b] asterisk pbx.c:4669 decrease_call_count()

#19: [inlined] asterisk pbx.c:4702 pbx_thread()

#20: [0x5b8329] asterisk utils.c:1576 dummy_start()

#21: [0x7f62bec07ea5] libpthread.so.0 :0 __pthread_get_minstack()

#22: [0x7f62bd0fe8dd] libc.so.6 :0 clone()

[2023-11-08 18:14:14] ERROR[571354][C-000017e4] stasis_cache.c: Excessive refcount 100000 reached on ao2 object 0x3616b38

[2023-11-08 18:14:14] ERROR[571354][C-000017e4] stasis_cache.c: FRACK!, Failed assertion Excessive refcount 100000 reached on ao2 object 0x3616b38
(0)

[2023-11-08 18:14:15] ERROR[571354][C-000017e4] : Got 23 backtrace records

# 0: [0x5bd18a] asterisk utils.c:2800 __ast_assert_failed()

One thought on - Help With Crash

  • Hello Federico,

    Can you please review the Bug Report requirements, and submit a new bug report for this issue?
    https://docs.asterisk.org/Asterisk-Community/Asterisk-Issue-Guidelines/

    Also Note:
    Before filing a bug report… Your issue may not be a bug or could have been fixed already. Run through the check list below to verify you have done your due diligence.

    Also Note:
    You need to provide details regarding the crash.  Upload your dialplan
    (hide any secret information/passwords/etc).  Provide the console and debug logs that were just prior to the crash.