Delay When Dialing…

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Asterisk Users 5 Comments

    I started noticing a few days ago that whenever I dial any number or extension there is a delay of 5 to 10 seconds before Asterisk reacts.  I see nothing on the CLI for that time and then the call goes through.  I have checked my network to make sure there is nothing slowing down packets between the phones and the server.

    Any settings I should check on the Asterisk side?  This is happening with all phones (several brands).

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Telecomunicaciones Abiertas de México S.A. de C.V. Carlos Chávez
+52 (55)8116-9161

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5 thoughts on - Delay When Dialing…

  • Le 22/07/2021 à 18:32, Carlos Chavez a écrit :

    I’ve seen this problem several times when there is no DNS resolution of Asterisk’s hostname.

    Try to add your hostname to /etc/hosts and check if it’s better.

    Regards,

    Jean

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  • Hi there,

    I can confirm that this is indeed the problem.

    If you follow the advise below you will be sorted.

    ⁣From my mobile phone​

  •     Thank you.  The server is running dnsmasq locally for DNS
    resolution and all queries resolve properly.  I just added the hostname to /etc/hosts and restarted but the delay persists.

    Telecomunicaciones Abiertas de México S.A. de C.V. Carlos Chávez
    +52 (55)8116-9161

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  • Are you sure the call has been sent? Some phones have odd dialplans installed, and may not send the call to the SIP relay until you meet the dialplan reqs, press #, or otherwise wait the inter-digit timeout before the call is actually placed.

    If this is the case you need to take a hard look at the dialplan string for the endpoint, and edit accordingly.

    j

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    Jeff LaCoursiere StratusTalk, Inc.
    703 496 4990 x108
    815 546 6599 cell

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