Polycom BLF Question
Hi All. I have an interesting scenario. We use the Polycom VXX phones and have an auto-attendant on our Asterisk system. The receptionist can turn the auto-attendant off and on as she would like (she dials 444 to enable and 555 to disable). However, I’d like to have one of the BLFs on her Polycom light up if the auto-attendant is enabled and off if it is disabled.
Any suggestions on how I can have the one of the Polycom BLFs stay on if the auto-attendant is enabled?
Any help is appreciated
Thanks, Alex
One thought on - Polycom BLF Question
This is done via the custom extension state or hints. Basically you create a custom hint for 444 and monitor that on your phone like any other extension. You then enable or disable the hint in the same dialplan for 444 and 555.
https://wiki.asterisk.org/wiki/display/AST/Extension+State+and+Hints
http://www.asteriskdocs.org/en/3rd_Edition/asterisk-book-html-chunk/usingCustomDeviceStates.html