Help With Voicemail

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Asterisk Users 3 Comments

Hi list!

My problem: I have three extensions in my Asterisk 1.8.30.0 and they have a voicemail. On two of these numbers the voicemail works without any problem, on the other it doesn’t… I get this error:

[Oct 17 17:01:29] WARNING[14700]: channel.c:5254 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[Oct 17 17:01:29] WARNING[14700]: file.c:957 ast_streamfile: Unable to open /var/spool/asterisk/voicemail/default/00390151111111/unavail (format 0x100 (g729)): No such file or directory
[Oct 17 17:01:29] WARNING[14700]: channel.c:5254 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x2 (gsm)
[Oct 17 17:01:29] WARNING[14700]: file.c:957 ast_streamfile: Unable to open beep (format 0x100 (g729)): No such file or directory
— Recording the message
— x=0, open writing: /var/spool/asterisk/voicemail/default/00390151111111/tmp/DIqpGh format: wav, 0x6edbd8
— x=1, open writing: /var/spool/asterisk/voicemail/default/00390151111111/tmp/DIqpGh format: gsm, 0x7c6978
[Oct 17 17:01:29] WARNING[14700]: channel.c:5254 set_format: Unable to find a codec translation path from 0x100 (g729) to 0x40 (slin)

Of course, I have a file /var/spool/asterisk/voicemail/default/00390151111111/unavail.gsm…

Can someone help me to solve my problem?

Thanks a lot!
Luca Bertoncello
(lucabert@lucabert.de)

3 thoughts on - Help With Voicemail

  • Do you have a g729 codec module loaded? If so, does it show a translation path between g729 and gsm? If so, do you have sufficient encoder/decoder licenses?

    Matt

  • Matthew Jordan schrieb:

    Bingo!

    I don’t have a translation path between g729 and gsm… Since I don’t have a g729 codec, I changed the properties of this peer enabling other codecs. Now the voicemail works as expected…

    Thanks Luca Bertoncello
    (lucabert@lucabert.de)

  • Check your phone codecs. It set to g729 while you don’t have this codec in your asterisk nor files in this codec.
    בתאריך 17 באוק’ 2015 18:34,‏ “Luca Bertoncello” כתב: