How To Return A Transfered Call To The Transferrer?

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Asterisk Users 2 Comments

Hi all

Any of you guys could point me in the right direction?

I need to make that a blind transfer to return to the transferrer when the transferee does not answer.

Scenario:
. Miss Jane Doe, our front desk attendant, picks up an external call to Mr. Smith;
. Miss Doe flashes, dial Mr. Smith’s extension and then hangup;
. Mr Smith‘s phone rings until timeout;
. At this point, how to return the call to the Miss Doe’s extension;

Cheers

Ethy

2 thoughts on - How To Return A Transfered Call To The Transferrer?

  • Do a channel dump on the transferred channel, you’ll see marker channel variables showing it’s a transfer and that contain the sending peer name. You can use dialplan logic to check if it’s a transfer. If it is, you can send the call back to the referrer peer.

    Regards

    Ish

  • I’m sorry. I couldn’t find “channel dump” (Asterisk 11).

    The closer I got was “sip show channel XXX”. And it does not return any clue about a transferred channel. At least none I could rely on.

    Isn’t there any dialplan variable? Other tip?

    Cheers

    Ethy