Sudden Audio Loss

Home » Asterisk Users » Sudden Audio Loss
Asterisk Users No Comments

Hello,

We have a few Asterisk 1.8.14.1 boxes which occasionally suffer from audio being lost in a bridged call. So, the inbound and outbound channels are talking to each other for a few minutes, no problems so far, and then suddenly they can’t hear each other anymore. These calls are recorded and in the recording you still hear both ends, while they don’t hear each other.

I tried switching outbound carriers, but the problem still persists.

Has anyone experienced this issue in the past?

Unfortunately, upgrading to a newer version isn’t an option.

Thanks,

Grant