Issues With Call Dropping

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Asterisk Users 3 Comments

Hi guys, have really annoying problem with trunks when I calling over voip provider..

after awhile provider sends INFO packages but for some reason Asterisk doesn’t answer on it. after 8 packagers provider just drops the call, here is the package

<--- Received SIP request (555 bytes) from UDP:192.168.53.1:5060 --->
INFO sip:c2e74184-4d23-43a3-8fd9-26ba2c5ef6c9@192.168.53.9:5060 SIP/2.0
Max-Forwards: 69
To: ;tag=b3769af4-118b-4467-8c95-042247ff1776
From: ;tag=3638518512-132845
Call-ID: cfe34652-14c2-4072-9dea-f0b0c30cb15e CSeq: 2 INFO
Allow: CANCEL, ACK, INVITE, BYE, OPTIONS, REGISTER, NOTIFY, INFO, REFER, SUBSCRIBE, PRACK, UPDATE, MESSAGE, PUBLISH
Via: SIP/2.0/UDP 192.168.53.1:5060;branch=z9hG4bK8da58cede20b91eb54dec15ad27f866c Contact:
Content-Length: 0

192.168.53.1 – operator IP
192.168.53.9 – asterisk IP

Any idea how to fix this?

have 2 Ethernet interfaces:
192.168.1.4 – local network
192.168.53.9 – VOIP Provider network

Im using PJSIP, here is config:

[udp]
type=transport protocol=udp bind=192.168.1.4
local_net=10.0.0.0/24
local_net=10.0.1.0/24
local_net=192.168.1.0/24

external_media_address=195.239.8.122
external_signaling_address=195.239.8.122

[udp_B]
type=transport protocol=udp bind=192.168.53.9

[10000]
type=endpoint aors=10000
context=dialmap disallow=all allow=alaw,ulaw transport=udp_B

[10000]
type=aor contact=sip:192.168.53.1:5060
max_contacts=4

3 thoughts on - Issues With Call Dropping

  • May someone help with the sourcecode, trying find where can I manually send response on Received INFO request in PJSIP

    ASTERISK-24986 issues opened already more the 2 month and calls from customers still drops. very annoying 🙁 maybe some one could help me figure out where Received INFO request dies in source so I could patch it to response 200 OK ?

  • Nick Awesome wrote:

    INFO support is currently implemented only for DTMF in the res_pjsip_dtmf_info module. This module is located at res/res_pjsip_dtmf_info.c

    It could be used as a base to implement this, or extended to support it.

    Cheers,