Asterisk- VoIP Phones Ring From Ext. 101 But That Ext. Does Not Exist In Extensions.conf

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Asterisk Users 3 Comments

Hello, a user outside the office regularly gets a call from ext. 101 but that extension does not exist in my extensions.conf. when the user pickup the phone no one answers. Any Idea how to fix this issue? that user uses Polycom SP 450,

Thanks in advance, Motty

3 thoughts on - Asterisk- VoIP Phones Ring From Ext. 101 But That Ext. Does Not Exist In Extensions.conf

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  • First thing to look at is at the time the user receives the call, do you show anything in your Asterisk CLI? I would make sure that the call is actually originating from your system and track back from there.

  • Thanks Eric, for point to polycom instructions I will give it a try.

    Kevin, I am sure called is not originating from our system,

    Thanks for your support.