Archives : February-2014
I inherited an Asterix phone system. I am well versed in Windows based platforms but have zero experience in Linux and Asterix, no make matters worse I have no documentation on this system. I had to change the entire networks gateway address for vari..
I have a customer with a more or less unique need.Right now we are using Wombat as a dialer software so they can contact clients for QA purposes.Everything is working very well and their contact center productivity is way up from the old manual dial..
I believe I am running an AGI (to put users in a conf) before the confbridge is built. So the users are not really get in the conf…exten X,1,run agi to put users in conf exten X,n,ConfBridge()How do I have in the dial plan ConfBridge() and somepl..
All,Lets say I want to setup a queue that will handle inbound calls to dynamically added agents that are all mobile numbers. Now when I do this setup it works, it loads the agents dynamically and if the mobile phone is on and have reception it wor..