I have been beating on this all weekend long. Any feed back would be appreciated.
We stood up a 11.6 system. We tested everything we could think of. We moved over to it and all seemed to be working good than a customer told us that they were not hearing our vociemail greetings. When we call into the system and it drops to voicemail we just get a beep no greeting played. We checked and the greeting files are there and play back from the voicemail ivr. If no greeting is there it just plays “The Pers.. beep”
Both 11.2.1 and 11.6 do this. If I drop back to 1.8.current the issue goes away.
Bryant Zimmerman (ZK Tech Inc.)
616-855-1030 Ext. 2003