11.6 Voicemail Message Cropped Off?

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Hey all

I am running 11.6 and when a caller is sent to vociemail the greeting is cropped off and the beep occurs quickly. Incoming calls are g729 and this occurs where it is using the default greeting or a user provided greeting.

I really want to go production with this are there any ideas what could cause an issue like this we have never seen it in 1.4 – 1.8

Bryant

One thought on - 11.6 Voicemail Message Cropped Off?

  • Update

    When no greeting is recorded the default you have reached ext # greeting is cropped. When there is a greeting it is just ignored and not played at all.

    Thanks

    Bryant Zimmerman (ZK Tech Inc.)
    616-855-1030 Ext. 2003

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