Volume Issue.

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Hi experts.

Recently I’ve insalled a PCI Khomp Pane on my server and inserted 4 chips to make call with it. The calls are good and no issue was noticed but I got reports that when someone call the chips the call volume is uncommonly low for both sides and they deploy some failures on the audio, only when the call comes from outside. When an extension at the same network makes a call that goes through the pane the calls are really good.

The Khomp pane is an KGSM 40spx with 4 modules. All the 4 modules have chip installed and working. I got outbound routes to make cellphone calls goes out through the chips. If someone calls the chips, the call are redirected to our IVR.

I’m using Asterisk, dahdi driver version

If any information make itself needed just tell me and I post. And sorry for the text, english is not my native language.