Pickup With Pjsip Not Working

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Asterisk Users 7 Comments

Hi *,

i am currently trying to migrate from chan_sip to pjsip. I am using Asterisk version 18.10.

In chan_sip information about the pickup was sent in the XML body of the NOTIFY requests:

/—




….
\—

If I use pjsip, the pickup information is missing:

/—




….
\—

Many phones expect this information and cannot perform a pickup.

Where does this need to be configured or does this not work in pjsip?

Thanks for any help

Karsten

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7 thoughts on - Pickup With Pjsip Not Working

  • Am Dienstag, dem 01.03.2022 um 06:37 -0400 schrieb Joshua C. Colp:
    Do You know, if someone is working on this? Maybe I can help. Is it part of the upstream project or would it be built somewhere into res/res_pjsip.XXX?

    Karsten

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  • What phone is this being used on? I am able to do call pickup on various Polycom VVX’s, Yealink’s and even old Cisco SPA3xx/5xx phones. I think I even got it on an old snom but I would have to fire it up to double check.

    Granted that each the phone configs for each of those brands do ask for a pickup code (some have default codes). So knowing what phones you are trying to do this with might help solve it.

    Tom

    From: asterisk-users Am Dienstag, dem 01.03.2022 um 06:37 -0400 schrieb Joshua C. Colp:
    Do You know, if someone is working on this? Maybe I can help. Is it part of the upstream project or would it be built somewhere into res/res_pjsip.XXX?

    I know of noone working on this, and it would be part of Asterisk itself.

  • Am Dienstag, dem 01.03.2022 um 07:46 -0500 schrieb Tom Ray:

    I found it on Snom phones with current firmware and also on Yealink phones. But it may be configurable on these phones. I’ll check this first.

    Karsten

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  • I haven’t used my snom in a few years but Polycom, Yealink, Cisco SPA series, Grandtream and I think snom have settings to define the call pickup code used by your PBX. I always set that and haven’t any issues with call pick over chan_pjsip. I’d suggest setting it in the phones and see if that helps with your pickup issue.

    Tom

    —–Original Message—–
    From: asterisk-users On Behalf Of Karsten Wemheuer Sent: Tuesday, March 1, 2022 10:51 AM
    To: Asterisk Users Mailing List – Non-Commercial Discussion
    Subject: Re: [asterisk-users] Pickup with pjsip not working

    Am Dienstag, dem 01.03.2022 um 07:46 -0500 schrieb Tom Ray:

    I found it on Snom phones with current firmware and also on Yealink phones. But it may be configurable on these phones. I’ll check this first.

    Karsten

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  • Hi Karsten,

    You can try posting a bounty for a work-for-hire to add this support into Asterisk in the asterisk-biz mailing list.

    I would expect the fee for an add like this to be a few thousand USD. But there’s also a possibility that a volunteer may step up to write this code as well.

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