hi,

i have 2 queues

– queue1
– queue2

1 agent is in both queues queue strategy is rrmemory

i have 2 calls waiting call from 12:00 in queue1 from number 777
call from 12:05 in queue2 from number 666

at 12:10 agent is free for next call i have problem in that newer call (call from 12:05) from queue2 is assigned to agent. i need assign the longer waiting call from queue1

Asterisk 16

any hints/tips?

Marek

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