INFO To Rfc2833 Issues

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Hi,

We have a box running Asterisk 11. A call comes in and the caller wants to use INFO (and the peer is set as INFO). We send the call out to a carrier were we specify rfc2833 and negotiate it correctly. In theory Asterisk should see the DTMF in rfc2833 and convert it over to INFO when the called person presses a button but this does not happen. Asterisk simply sends along the rfc2833 packets. Is there something that I am missing here (other then upgrading asterisk)?

TIA.

Dovid