Analysis Of Attended Transfer In CEL
hi,
i need call time of userB after attended transfer
scenario
1) call from Customer to userA
2) userA start consultancy to userB (attended transfer started)
3) userA attended transfer to userB (transfer after consultacy)
4) userA hangup
in CEL i have eventtime of 3)
ATTENDEDTRANSFER 2019-06-21 16:46:57.390 1561128394.16799
1561128387.16786
{“bridge1_id”:”a94bdc51-4426-4bfa-8e0d-b4f4adba6e77″,”channel2_name”:”SIP/vr1a200-00000319″,”channel…
HANGUP 2019-06-21 16:47:03.380 phone_vr1a201 1561128408.16833
1561128387.16786
{“hangupcause”:16,”hangupsource”:”SIP/vr1a201-0000031a”,”dialstatus”:””}
but howto pair it to event Hangup?
i found one way
ATTENDEDTRANSFER have bridge1_id in eventextra
event BRIDGE_ENTER have bridge_id, so i can get uniqueid if ATTENDEDTRANSFER.bridge1_id = BRIDGE_ENTER.bridge_id
then i can find right HANGUP by uniqueId
what do you think about it?
is there more simple method?
Marek
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