Hi all,

i’m writing because going crazy on this issue i’m unable to solve. My VoIP system is based on OpenSIPS router that forward calls to an Asterisk BOX to have IVR and Queue services.

If a call was directed to a queue and operator answer, on transfer to another ext. the call hangup.

On Asterisk console (debug=100, verbose=100. Called ext was 5002) i got:

— Called SIP/voip-trunk/5002
— SIP/voip-trunk-00003a10 is ringing
— Local/SIP-5002@MemberConnector-00001c4d;1 is ringing
— SIP/voip-trunk-00003a10 is ringing
— SIP/voip-trunk-00003a10 answered Local/SIP-5002@MemberConnector-00001c4d;2
— Local/SIP-5002@MemberConnector-00001c4d;1 answered SIP/voip-trunk-00003a0f
— Stopped music on hold on SIP/voip-trunk-00003a0f
— Channel SIP/voip-trunk-00003a10 joined ‘simple_bridge’
basic-bridge <69a9abf3-3f1a-4efc-a069-3531622b6294>
— Channel Local/SIP-5002@MemberConnector-00001c4d;1 joined
‘simple_bridge’ basic-bridge
— Channel Local/SIP-5002@MemberConnector-00001c4d;2 joined
‘simple_bridge’ basic-bridge <69a9abf3-3f1a-4efc-a069-3531622b6294>
— Channel SIP/voip-trunk-00003a0f joined ‘simple_bridge’
basic-bridge
> 0x97f2cf8 — Probation passed – setting RTP source address to
172.20.1.47:62070
— Started music on hold, class ‘default’, on channel
‘Local/SIP-5002@MemberConnector-00001c4d;2’
— Stopped music on hold on Local/SIP-5002@MemberConnector-00001c4d;2
— Channel Local/SIP-5002@MemberConnector-00001c4d;2 left
‘simple_bridge’ basic-bridge <69a9abf3-3f1a-4efc-a069-3531622b6294>
— Executing [5009@from-voip:1]
Set(“Local/SIP-5002@MemberConnector-00001c4d;2”, “DID=5009”) in new stack
— Executing [5009@from-voip:2]
Goto(“Local/SIP-5002@MemberConnector-00001c4d;2”, “s,1”) in new stack
— Goto (from-voip,s,1)
— Executing [s@from-voip:1]
NoOp(“Local/SIP-5002@MemberConnector-00001c4d;2”, “”from-voip: 2169″”)
in new stack
— Executing [s@from-voip:2]
Set(“Local/SIP-5002@MemberConnector-00001c4d;2”, “CHANNEL(language)=it”)
in new stack
— Executing [s@from-voip:3]
Hangup(“Local/SIP-5002@MemberConnector-00001c4d;2”, “”) in new stack
== Spawn extension (from-voip, s, 3) exited non-zero on
‘Local/SIP-5002@MemberConnector-00001c4d;2’
— Channel SIP/voip-trunk-00003a10 left ‘simple_bridge’ basic-bridge
<69a9abf3-3f1a-4efc-a069-3531622b6294>
— Channel Local/SIP-5002@MemberConnector-00001c4d;1 left
‘simple_bridge’ basic-bridge
— Channel SIP/voip-trunk-00003a0f left ‘simple_bridge’ basic-bridge

== Spawn extension (macro-service-phone-operator, s, 4) exited non-zero on ‘SIP/voip-trunk-00003a0f’ in macro ‘service-phone-operator’
== Spawn extension (ivr-services-phone, 9, 1) exited non-zero on
‘SIP/voip-trunk-00003a0f’

and the call simply hangup. Just to clarify call flow, i’m calling from
2169 to Queue “service-phone-operator” that ring on 5002. Later i try to transfer call to ext. 5009.

Asterisk box have IP 172.20.1.5 and OpenSIPS router is voip.unisi.it.

On OpenSIPS side i got:

/usr/sbin/opensips[27359]: Forwarding call to IVR_5000
/usr/sbin/opensips[27359]: d59a893ecb225520 – Route MEDIABOX To: 5000, From: 2169, RURI: sip:IVR_5000@voip.unisi.it
/usr/sbin/opensips[27360]: d59a893ecb225520 – Route RELAY ACK To: 5000, From: 2169, RURI: sip:IVR_5000@172.20.1.5:5060
/usr/sbin/opensips[27362]: User net group is 1
[voip.unisi.it/sip:2169@voip.unisi.it/voip.unisi.it/sip:5002@voip.unisi.it/172.20.1.5]
/usr/sbin/opensips[27362]: Context for 5002 is voip
/usr/sbin/opensips[27362]:
4796fc0e1fca050c0367076b49ec17bb@voip.unisi.it – Route RELAY INVITE To:
5002, From: 2169, RURI: sip:5002@172.20.1.47:37496
/usr/sbin/opensips[27362]:
4796fc0e1fca050c0367076b49ec17bb@voip.unisi.it – Route NEW BRANCH To:
5002, From: 2169, RURI: sip:5002@172.20.1.47:37496
/usr/sbin/opensips[27360]:
4796fc0e1fca050c0367076b49ec17bb@voip.unisi.it – Route RELAY ACK To:
5002, From: 2169, RURI: sip:5002@172.20.1.47:37496
/usr/sbin/opensips[27359]: User net group is 1
[voip.unisi.it/sip:5002@voip.unisi.it/172.20.1.5/sip:2169@172.20.1.5:5060/172.20.1.47]
/usr/sbin/opensips[27359]:
4796fc0e1fca050c0367076b49ec17bb@voip.unisi.it – Route RELAY INVITE To:
2169, From: 5002, RURI: sip:2169@172.20.1.5:5060
/usr/sbin/opensips[27359]:
4796fc0e1fca050c0367076b49ec17bb@voip.unisi.it – Route NEW BRANCH To:
2169, From: 5002, RURI: sip:2169@172.20.1.5:5060
/usr/sbin/opensips[27359]:
4796fc0e1fca050c0367076b49ec17bb@voip.unisi.it – Route RELAY ACK To:
2169, From: 5002, RURI: sip:2169@172.20.1.5:5060
/usr/sbin/opensips[27361]:
4796fc0e1fca050c0367076b49ec17bb@voip.unisi.it – Route RELAY ACK To:
2169, From: 5002, RURI: sip:2169@172.20.1.5:5060
/usr/sbin/opensips[27362]:
4796fc0e1fca050c0367076b49ec17bb@voip.unisi.it – Route RELAY REFER To:
2169, From: 5002, RURI: sip:2169@172.20.1.5:5060
/usr/sbin/opensips[27359]:
4796fc0e1fca050c0367076b49ec17bb@voip.unisi.it – Route RELAY NOTIFY To:
5002, From: 2169, RURI: sip:5002@172.20.1.47:37496
/usr/sbin/opensips[27361]: d59a893ecb225520 – Route RELAY BYE To: 2169, From: 5000, RURI: sip:2169@172.20.1.4:5060
/usr/sbin/opensips[27362]:
4796fc0e1fca050c0367076b49ec17bb@voip.unisi.it – Route RELAY NOTIFY To:
5002, From: 2169, RURI: sip:5002@172.20.1.47:37496
/usr/sbin/opensips[27361]: 3134353333303331343237333731-iqp91rwhq7h6 –
Route RELAY NOTIFY To: 5009, From: 5002, RURI: sip:5009@172.20.1.215:32768
/usr/sbin/opensips[27361]:
4796fc0e1fca050c0367076b49ec17bb@voip.unisi.it – Route RELAY BYE To:
2169, From: 5002, RURI: sip:2169@172.20.1.5:5060

Thanks for any help or suggestion !

Michele