I’ve just deployed several VVX 600’s with the Color Expansion Module. And I’m having a minor issue with them.

Intermittently when a call comes into a ring group the user is presented with the call pickup option associated with a BLF entry. Not the normal answer/reject option.

I’ve explicitly disabled the call appearance feature that should allow this pop up:

attendant.behaviors.display.spontaneousCallAppearances.normal=”0″
attendant.behaviors.display.spontanouseCallAppearances.automata=”0″

To further confuse the issue when the call pickup option is presented it’s presented in the manner of a URL call sip:ext@pbx. Not the normal PSTN caller ID: NPANXXXXXX. However URL dialing is disabled.

Has anyone run across this so far with Polycom’s new 4.1.6 release?