Transfer Calls “on Demand”

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Hi list!

Right now I configured my Asterisk to forward the calls for the number X to both phones (mine and the phone of my wife). It works, of course, but I’m not enthusiast…

I see what we have at office: if one phone rings, other phones in the same group can “catch the call”, so that if a colleague is not present, another colleague can catch the call.

I’d like to have the same procedure at home. I think, Asterisk can do that, but I have no idea how to implement this.

Shortly: what I want is that every phone rings only on calls for the own number, and I can catch the call from the other phone, if for example my wife is not at home, for example pressing “*5#” or other key combination.

Thanks a lot for your suggestion!

Luca Bertoncello
(lucabert@lucabert.de)

5 thoughts on - Transfer Calls “on Demand”

  • –Apple-Mail=_7E79F539-FE94-41B9-A105-2D4318D0C214
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    You are searching for „Call Pickup“. It is implemented in Asterisk by default.

    https://wiki.asterisk.org/wiki/display/AST/Call+Pickup <https://wiki.asterisk.org/wiki/display/AST/Call+Pickup>
    Take a look under section „Configuration Options“.

    Daniel

    –Apple-Mail=_7E79F539-FE94-41B9-A105-2D4318D0C214
    Content-Transfer-Encoding: quoted-printable Content-Type: text/html;
    charset=utf-8

    You are searching for „Call Pickup“. It is implemented in Asterisk by default.

    Take a look under section „Configuration Options“.

    Daniel


    Am 29.12.2015 um 07:53 schrieb Luca Bertoncello <lucabert@lucabert.de>:


    Hi list!

    Right now I configured my Asterisk to forward the calls for the number X to
    both phones (mine and the phone of my wife).
    It works, of course, but I’m not enthusiast…

    I see what we have at office: if one phone rings, other phones in the same
    group can “catch the call”, so that if a colleague is not present, another
    colleague can catch the call.

    I’d like to have the same procedure at home. I think, Asterisk can do that,
    but I have no idea how to implement this.

    Shortly: what I want is that every phone rings only on calls for the own
    number, and I can catch the call from the other phone, if for example my wife
    is not at home, for example pressing “*5#” or other key combination.

    Thanks a lot for your suggestion!

    Luca Bertoncello
    (lucabert@lucabert.de)

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  • Daniel Heckl schrieb:

    Hi, Daniel!

    Thanks for your answer… I’m using Asterisk 1.8.30.0 on an OpenWRT-Router. I found the configuration for call pickup in the sip.conf and features.conf, so I tried to activate it… Unfortunately, unsuccessfully…

    So, my sip.conf:

    callgroup=1,3-4 ; We are in caller groups 1,3,4
    pickupgroup=1,3-5 ; We can do call pick-p for call group 1,3,4,5

    my features.conf:

    ; Pickup Options
    ;
    pickupexten = *8 ; Configure the pickup extension. (default is *8)
    ;pickupsound = beep ; to indicate a successful pickup (default: no sound)
    ;pickupfailsound = beeperr ; to indicate that the pickup failed (default: no sound)

    my users.conf:

    [general]
    callgroup = 1
    pickupgroup = 1

    my extensions.conf:

    [anika_incoming]
    exten => _00493512222222,1,Verbose(2,Call for Anika – [${CALLERID(num)}])
    exten => _00493512222222,Set(CHANNEL(pickupgroup)=1)
    exten => _00493512222222,n,Dial(local/2222222@anika_incoming)
    exten => _03512222222,1,Verbose(2,Call for Anika – [${CALLERID(num)}])
    exten => _03512222222,n,Dial(local/2222222@anika_incoming)
    exten => _2222222,1,Verbose(2,Call for Anika – [${CALLERID(num)}])
    exten => _2222222,n,Set(CALLERID(num)=${IF($[ “${CALLERID(num):0:3}” = “+49” ]?0${CALLERID(num):3}:${CALLERID(num)})}) ; Damit das “+49” mit “0” ersetzt wird exten => _2222222,n,Set(CHANNEL(musicclass)=default)
    ;;;exten => _2222222,n,Dial(SIP/00493512222222&local/1@luca_for_anika_voip_mobile,19,RcxX)
    exten => _2222222,n,Dial(SIP/00493512222222,19,RcxX)
    exten => _2222222,n,Verbose(2,Voicemail for Anika)
    exten => _2222222,n,Set(CALLERID(name)=) ; Damit in der E-Mail der AB nicht den Namen steht exten => _2222222,n,VoiceMail(00493512222222,us)
    exten => _2222222,n,Hangup

    Then I called the 2222222 with my mobile phone and I tried to get the call from the other phone, calling the *8. Unfortunately I get an error (invalid number) on the display of the phone, and the phone 2222222 continue to ring. No error on the log of Asterisk…

    Any suggestion?

    Thanks Luca Bertoncello
    (lucabert@lucabert.de)

    —

  • On top of the page: “Call pickup support added in Asterisk 11“

    I think that is the problem. I do not know a solution for 1.8, but maybe someone other.

  • Luca Bertoncello wrote:

    Keep it simple for testing. My sip.conf on a working Asterisk system below:

    [4220](stemplet)
    defaultuserB20
    pickupgroup=1
    callgroup=1
    callerid = Operator <4220>

    [4232](stemplet)
    defaultuserB32
    mailbox = 4232@sip context = sip callgroup=1
    pickupgroup=1
    callerid = Judy K. <4232>

    My features.conf:

    ; Pickup Options
    ;
    pickupexten = *7 ; Configure the pickup extension.
    (default is *8)

    This has worked for me on all version of Asterisk that we’ve used; we’re currently running 11. In the above, The operator can pickup calls for Judy and vise versa using *7.

    You’ll also want to make sure your phone’s digit map understands that *7
    is a valid key combination. We’re using Polycom phones.

    Doug