Registering IAX With Teliax

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Hopefully this is really a generic question about IAX and doesn’t turn out to be something specific to Teliax, because they haven’t been too helpful so far. All they can tell me is that my login shows “status unknown” on their end, which prevents me from receiving inbound calls on my Teliax number. Outbound calls through the same server work fine, which rules out most networking issues and presumably demonstrates that I have the correct username and password (and I checked to make sure that my “register”
declaration in iax.conf matches my dialplan for those things). I have already configured the firewall to permit UDP port 4569 (iax).

Here is what I see in my asterisk console:

worldsys*CLI> iax2 show registry Host dnsmgr Username Perceived Refresh State
63.211.239.14:4569 N gswoods 98.245.184.191:4569 60
Registered
1 IAX2 registrations.

If I run “iax2 set debug on”, here is the resulting trace. Does this mean anything to someone who could give suggestions for debugging this?

Thanks,
–Greg

IAX2 Debugging Enabled Tx-Frame Retry[000] — OSeqno: 000 ISeqno: 000 Type: IAX Subclass:
REGREQ
Timestamp: 00010ms SCall: 03639 DCall: 00000 [63.211.239.14:4569]
USERNAME : gswoods
REFRESH : 60

Rx-Frame Retry[Yes] — OSeqno: 000 ISeqno: 001 Type: IAX Subclass:
CTOKEN
Timestamp: 00010ms SCall: 00001 DCall: 03639 [63.211.239.14:4569]
CALLTOKEN : 51 bytes

Tx-Frame Retry[000] — OSeqno: 000 ISeqno: 000 Type: IAX Subclass:
REGREQ
Timestamp: 00063ms SCall: 03639 DCall: 00000 [63.211.239.14:4569]
USERNAME : gswoods
REFRESH : 60
CALLTOKEN : 51 bytes

Rx-Frame Retry[ No] — OSeqno: 000 ISeqno: 001 Type: IAX Subclass:
REGAUTH
Timestamp: 00019ms SCall: 03026 DCall: 03639 [63.211.239.14:4569]
AUTHMETHODS : 3
CHALLENGE : \x31\x33\x34\x35\x38\x37\x34\x39\x31
USERNAME : gswoods

Tx-Frame Retry[000] — OSeqno: 001 ISeqno: 001 Type: IAX Subclass:
REGREQ
Timestamp: 00115ms SCall: 03639 DCall: 03026 [63.211.239.14:4569]
USERNAME : gswoods
REFRESH : 60
MD5 RESULT : 74f42b964023f9caf21ad341b0f94bf7

Rx-Frame Retry[ No] — OSeqno: 001 ISeqno: 002 Type: IAX Subclass:
REGACK
Timestamp: 00997ms SCall: 03026 DCall: 03639 [63.211.239.14:4569]
USERNAME : gswoods
DATE TIME : 2015-05-13 13:49:56
REFRESH : 60
APPARENT ADDRES : IPV4 98.245.184.191:4569
CALLING NUMBER : 3038727683

Tx-Frame Retry[-01] — OSeqno: 002 ISeqno: 002 Type: IAX Subclass: ACK

Timestamp: 00997ms SCall: 03639 DCall: 03026 [63.211.239.14:4569]

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