All;Im working on a project that analyzes Asterisk call queue data that Iplan on releasing as open source. The project is going well and when finished, will be very comprehensive. What I am looking for is actual call queue data and its associated CD..
Open source projects survive on freedom of communication. Such projects are diminished when a community member can no longer participate, as the project no longer benefits from their opinions and insight. However, one of the few things worse than t..
I am looking for CDR stats, which can provide functionality:
– call statistics
– agent statistics
Basically Call Center statistics.
Can you recommend me some Open Source project ?
Thanks in advance,
Friends, After listening to Mark Summers keynote at Astricon (hopefully soon on the Astricon web site) I think we should come back to the discussion he started. Mark talked about using Open Source in general and Asterisk in particular in third wo..