Asterisk Lync / Call Center Transfer / Refer

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Ha! Thanks Vip! Sorry about not including my version numbers too. On my production box I'm using 1.8.3 (that's the debug from the original email). On my demo box I just build I'm using 1.8 SVN-trunk-r309404 and that's what generated these logs. I'm not sure if this is a chan_sip.c problem or if this is a dial plan problem. So digging in a bit deeper, Asterisk is receving the real REFER message. The "REFER-TO: " is accurate and in chan_sip.c it knows how to manipulate it. It does grab the "from-tag" and "to-tag" and parses the data. On one of…

Asterisk Users 4.5 years ago 0 Answers

Asterisk Lync / Call Center Transfer / Refer

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Hey all, Alright. So we decided to not go with Avaya for our next PBX and we are now full on into an Asterisk/Lync 2010 implementation. Asterisk/FreePBX is our SIP gateway and call center and Lync is our internal UC and IP-PBX server. I've already got Asterisk tied with our Nortel/Merridian Option 11 with QSig and all is beautiful (except for the Opt11 not receiving names from * but that's another topic). So, my problem now is with the call center. This setup may be a bit convoluted at first but it'll make sense I hope. I've created the queues…

Asterisk Users 4.6 years ago 0 Answers