Let say that in a call center, callers are recognized and categorized in 4priority levels (priority 1 for Very Very Important Personalities, 2 for VIP, and so on)before entering a Queue. How can you make sure a priority 2 caller is answered before prior..
,I am in need of a special asterisk conference room with the following constraints:- there is one admin / moderator and several normal callers.- the callers must not hear any other caller, only the moderator- the moderator must be able to mute and unm..
When a call comes in and is parked using the Park() command it appears that the billing seconds do not include the time while the caller was parked. Is there a simple way to correct this with an option or setting in asterisk. This is not acceptable..
Does SendFAX have the ability to put the caller ID and timestamp on the fax?
If so, is there a way to adjust the timezone used for the timestamp?
Thanks for any assi..
I have two asterisk boxes, one with asterisk 22.214.171.124 and the other with asterisk 126.96.36.199 Sip show settings of both boxes have no difference and also the peers I am generating a call using call file with following details: Channel: SIP/1028 Accou..
I have an issue I remember seeing a while ago and forgot to investigate further. Now it is turning into an issue and will need to be resolved. A customer has Polycom 335 phones (and a couple Soundstation 6000s), and when an extension is calling o..