My scenario is to accept the call from user àAnswer the call -àplay mohà dial(SIP/Trunk,XXXXX) The problem is when the user send the bye the trunk call will not hangup How to solve this issue exten => 446696,1,Ringing exten => 446696,n,Answer() ex..
Version: Asterisk 1.8.x Question: Is it possible for an agent to answer a call from a queue, then place the call back in the queue in the same position they were in? Seems that the answer would be yes to the remove from queue, then place back in by hav..
I dont really understand how channel Local works. I need that asterisk initiate a call and get some data (DTMF). So to do that Ive created this dialplan : ; extensions.conf – the Asterisk dial plan ; [general] static=yes writeprotect=no clearglobalvars..
All, We have a production system running 126.96.36.199 and yesterday we upgraded it to 1.4.36. Basically we use this system to generate scheduled calls via .call files. Sample .call file used: Channel: local/111111111@context-out WaitTime: 30 CallerId: 333333..
The past few days I started having a problem with a small call center setup.All agents use Eyebeam 1.5 to receive calls from a queue.Eyebeam is configured to auto answer the call.The problem is that the agents claim that they get a call but no audio.F..