all, we have a little tool that tracks Music-on-Hold events for call queues by listening to AMI events.This is quite useful for reporting so, as the tool is free to use and does not depend on our QueueMetrics Call Center suite, I thought Id annou..
all, I thought Id share I script I made (based on some of Leifs works)that lets you download, compile and install Asterisk all in one go;and then removed the dev tools used.We use it quite a bit to provision systems using Ansible, but it is easier t..
all, I am trying to use the Filter action in AMI to make AMI less chatty by blacklisting some events; and I must be doing something wrong, because if I send something like:Action: Filter ActionID: AID563116752-152218Operation: Add Filter: !Event: VarSet*Filt..
all,I created a set of Docker images running Asterisk and exposing AMI /ARI ports that i found to be quite useful for ARI / AMI development and regression.As they are based on Docker with whaleware, adding new configuration files to roll your own dialp..
all, I just prepared a little tutorial on installing Asterisk 13 on CentOS6.5 64-bit.See http://astrecipes.net/index.php?nf8Hope you ..
all, I put together a couple of new tutorials on compiling Asterisk 12 with PJSIPon CentOS 6.5and test-driving ARI on the same box.You can find them at:http://astrecipes.net/index.php?q=AstRecipes/Compiling%20Asterisk%2012%20on%20CentOS%206.5andhttp://astrecipes.net/index.php?q=AstRecipes/Getting%20started%20with%20ARIComme..
all, next week its Astricon 10 time, so we thought wed create something that the community could like and use for free. Its a pretty effective tool if you run a call-center or plan to run one.QueueWiz is the first free web app for interactive, qu..
, I know its a bit OT, but for those who will be at the Astricon, we are organizing a very informal meeting (maybe in front of a pint or two) to talk about Asterisk for call-centers. No marketing or anything- just a way to exchange ideas and meet f2..
all, I would like to set a different caller-id for the second leg of a call when doing an originate. For example:Action: Originate Channel: sip/1234Context: mycontext Exten: 1Priority: 1Callerid: 123 Async: trueThis sets the caller-id correctly w..
All, I wonder if any of you has some suggestions on which WebRTCclient/softphone to use for a click-to-dial, webpage hosted solution. Any suggestions..