Does anyone know of a good solution to integrate Asterisk and MS
Teams? Something where you can use the MS Teams client as a regular extension?
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Telecomunicaciones Abiertas de México S.A. de C.V. Carlos Chávez
+52 (55)8116..
Author : Carlos Chavez
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Does anyone know if Chanspy can be used with local channels? Since agents on queues need to use local channels like Local/XXXX@from-queue/n to make sure that all of their registered extensions ring we are now having a problem trying to use Chan..
I am switching many of my scripts to python and I found pyst2 in my search for an Asterisk library. While it seems to work well for AGI acripts it seems very broken when using it for AMI. Can anyone recommend a good and currently suppor..
I have the following scenario: Agent calls external number Mixmonitor starts recording call After agent speaks with customer they need to transfer them to an extension that will simply play a message Customer hangs up The problem is t..
I usually like to have the colorized output when looking at asterisk output but I need to get some info by running asterisk -rx and get just plain text output so I can mail it. Right now I get ANSI codes in the output. Is there a way to ..
I am having a problem with my recordings. Mixmonitor is called in the macro when you dial an extension. If that call is transferred to another extension then the recording is reset and we lose the recording for the original call. How ..
Last month we switched a Panasonic pbx with a Freepbx 16 appliance. We use a single E1 in MFC/R2 (Mexico) with Telmex as a provider. This was connected for a couple of days for testing with no problems before the client moved offices t..
We recently upgraded a very old server from Asterisk 1.8 to 18.9 and we are having a strange issue with calls in queues. We use Queuemetrics to manage our agents and extensions are configured as Local/XXXX@from-queue/n to connect clients..
I started noticing a few days ago that whenever I dial any number or extension there is a delay of 5 to 10 seconds before Asterisk reacts. I see nothing on the CLI for that time and then the call goes through. I have checked my network..
Is there a solution to dial multiple contacts for a Queue agent? Since the pandemic started many of our customers have begun to move agents off site. Since most of them were using softphones we did not have any problems but now we have ..