Hi, you could use the PICKUPMARK with the Pickup().
before you call the Queue app you set PICKUPMARK=Queuename. When you want to pickup the call you do Pickup(Queuename@PICKUPMARK) to only get calls in the Queue with Queuename.
That sounds good, I will try it.
If there is no phone ringing (because all operators are busy and the call is still waiting in the queue) then I cannot pickup the call with Pickup(Queuename@PICKUPMARK):
app_directed_pickup.c:302 pickup_exec: No target channel found for magazzino@PICKUPMARK.