Adding A Pause When Transfering A Call

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All;

When I transfer a call to another extension, I can simply press *2 and then the extension number, say 101. No big deal. The problem I am having is in programming a speed dial key to dial *2101, which is failing. The only thing I can think of is that the speed dial key is dialing the string too fast and Asterisk sees it as <*2101> instead of <*2><101> which fails. How do other people get around this?

Thanks;

John

2 thoughts on - Adding A Pause When Transfering A Call

  • –L2SKA7tsuUggQS9MmUSoTL4f2NQQcOIU1
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    Hi,

    some phones can add a pause when dialing, sometimes by holding the * or # key a few seconds after the first digit. If it works, the phone normally adds a “W” or “;” to the dial string. So you would program the speed dial key with < *2[hold * or #]101>.

    Am 01.10.2016 um 20:22 schrieb Tech Support:

    –L2SKA7tsuUggQS9MmUSoTL4f2NQQcOIU1

  • I had spent a good year looking at “failed dialing” problems that I
    might have been able to solve if the timing had been differant. My solution wasn’t in adding a pause in the dial string but rather in the way Asterisk processes execution of it’s Dial-Plan.

    Look at: for a detail of a post I sent a while back

    http://lists.digium.com/pipermail/asterisk-users/2016-May/289265.html

    Depending on the channel your using: this might fix your problem.

    good luck,

    Stefan