Asterisk 13 Realtime Voicemail Frustrating Issue

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Asterisk Users 2 Comments

Hi all,

i’m experiencing a really frustrating issue with my Asterisk 13.7.2 with realtime configuration on MySQL and Voicemail.

Here’s res_config_mysql.conf:

//dbhost =
//dbname = asterisk//
//dbuser = asterisk//
//dbpass = [xxxxx]//
//dbport = 3306//
//requirements=warn ; or createclose or createchar//

//sipusers => mysql,default,sipusers//
//sippeers => mysql,default,sipusers//
//sipregs => mysql,default,sipregs//
//voicemail => mysql,default,vmusers//
//meetme => mysql,default,meetme//
on Asterisk console:

/asterisk*CLI> realtime mysql status //
//default connected to asterisk@, port 3306 with username asterisk for 56 minutes.//
//asterisk*CLI> /

“vmusers” table on MySQL:










5002 5002 default 5002 xxxx AAA

/NULL/ 0000-00-00 00:00:00
5005 5005 default 5005 xxxx bbb
/NULL/ 0000-00-00 00:00:00
5018 5018 default 5018 xxxx ccc
/NULL/ 0000-00-00 00:00:00
5007 5007 default 5007 xxxx sdddd
/NULL/ 0000-00-00 00:00:00

*BUT* when i type, on Asterisk console:
//asterisk*CLI> voicemail show zones //
//There are no voicemail zones currently defined//
//Command ‘voicemail show zones ‘ failed.//
//asterisk*CLI> /

the same, of course, for “show users default”. And whet i try to access a mailbox, i get a “Invalid password”.

Any hints ? Please, i’m really frustrated !


2 thoughts on - Asterisk 13 Realtime Voicemail Frustrating Issue

  • I think the mailbox field in MySQL needs to be in the form ‘mailbox@context’
    in Asterisk 13.

    As for your zones, these are usually defined in /etc/asterisk/voicemail.conf

    Hope this helps.

    -Barry Flanagan

  • Have you tried using the table definition that comes with the Asterisk source?

    the file mysql_config.sql is located in contrib/realtime/mysql and defines a very different voicemail table than what you have in your configuration.