Question Regarding Custom Announcements Used By Several Asterisk Servers

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Asterisk Users 4 Comments

Hello,

Got a question regarding custom announcements in Asterisk.

My goal is to allow my users record their own queue announcements and choose which announcements they want to use in each queue. I have several Asterisk servers and a Kamailio server which dispatches call traffic between the Asterisks. Question is, is it possible to have something like a NSF disk shared between several asterisk servers and store custom announcements there, where all Asterisks would use them? I expect to have to place the files under whatever I configure in asterisk.conf. Additionally, can I place the announcements in subfolders under that directory and in my realtime queue table use values something like
‘/subfldr/myannouncement’?

Keep up the good work!

cheers, Olli

4 thoughts on - Question Regarding Custom Announcements Used By Several Asterisk Servers

  • Hi

    All of that is possible and is exactly what we do, both for customer sounds and for call recordings. Just make sure you have resilience in your shared storage device.

    Alternatively, you could use something like Puppet to deploy the files to all the servers.

  • I assume you mean NFS. Yes you can do that although using NFS you will then have a single point of failure and in the standard NFS client configuration if you try to access a file which is on NFS but it is unavailable then the file access will hang.

    So you might be better off having the files copied onto each of the asterisks servers local file storage or use a redundant file system such as gluster.

  • Oops, quite right, how typoful of me!

    Thanks for the excellent points, I’ll look into gluster and puppet and see may way onwards from there.

    cheers, Olli

    2015-02-06 12:32 GMT+02:00 Gareth Blades :

  • This is basically what we do, we use puppet to help distribute files to remote servers while still using app_queue. Shared network drive also works.