Hello all, next week it’s Astricon 10 time, so we thought we’d create something that the community could like and use for free. It’s a pretty effective tool if you run a call-center or plan to run one.
QueueWiz is the first free web app for interactive, quick and accurate call center sizing, cost and revenue simulation. Insert your data with the intuitive interface, measure traffic intensity, expected wait times, agents’ engagement, revenue per call and per agent and even hourly margins. Save your simulation and share it via email or social media.
Completely free of charge – no string attached – try it at http://queuewiz.queuemetrics.com
Have a great day and see you next week. l.