I have six different campaign and 5 different agent have login on that campaign.*Same thing i have done using agi and database,i never use queue management on this scenario. Agent** can also shuffling one campaign to anther campaign. *
Now i want to do some work with queue.I want to use single queue to managing this.
campaign Agent Login
a_1,a_3 (In campaign A 2 agents are login)
a_2,a_1 (In campaign B 2 agents are login)
a_3,a_1,a_4 (In campaign C 3 agents are login)
a_4,a_5,a_3 (In campaign D 3 agents are login)
(In campaign E 3 agents are login)
a_5,a_4 (In campaign F 2 agents are login)
When a call come to campaign A that call goes to agent a_1 or a_3 not goes to other campaigns agents.