‘Just wondering if anyone can point to a very light-weight and easy to incorporate into Asterisk (v. 11.x) to handle a minimal set of responses, like:
0 – 9
(maybe * and # for some people)
The idea is that within an IVR menu, the caller could respond by speaking to the typical IVR options, like:
For Archie, press or say 1 now
For Veronica, press or say 2 now
For Jughead, press or say 3 now
You have selected option 2 for Veronica, press 1 or say “yes” if this is correct.
If a voice response was received (not a DTMF key press) indeterminate, some status would be useful (beyond just a timeout).
It would be great if this was simple to code into the dialplan, much like like the current background/wait model for keypresses. Low cost or free would be nice too!
Thanks for any suggestions.