Asterisk 1.8.13.1 — How To Limit Voicemail Emailswhen The Caller Hangs Up Before They Leave A Message?

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Asterisk Users 2 Comments

Sounds like you need disconnect supervision enabled somewhere.

—–Original Message—

2 thoughts on - Asterisk 1.8.13.1 — How To Limit Voicemail Emailswhen The Caller Hangs Up Before They Leave A Message?

  • Hi,

    I am experiencing a similar issue on my FXO DAHDI lines with proper call supervision supposedly set up. The problem described below does not happen 100% of the times, but still several times a day. Scenario seems to be similar to the one the original poster described, i.e. a caller hangs up in the middle of the IVR announcement.

    In my case the message is exactly 45 seconds. It contains a repeating ROH (receiver off-hook) tones. Following is a sample of the notification e-mail.

    There is a new voicemail in mailbox 430:

    From: “CELLULAR CALL” <3215551212>
    Length: 0:45 seconds Date: Thursday, November 01, 2012 at 01:53:28 PM

    Dial *98 to access your voicemail by phone. Visit http://172.17.200.23/recordings/index.php to check your voicemail with a web browser.

    Here are the relevant records from the /var/log/messages:

    Nov 1 13:50:16 pbx kernel: wctdm24xxp 0000:02:0c.0: RING on WCTDM/0/2!
    Nov 1 13:50:18 pbx kernel: wctdm24xxp 0000:02:0c.0: NO RING on WCTDM/0/2!
    Nov 1 13:50:22 pbx kernel: wctdm24xxp 0000:02:0c.0: RING on WCTDM/0/2!
    Nov 1 13:50:24 pbx kernel: wctdm24xxp 0000:02:0c.0: NO RING on WCTDM/0/2!
    Nov 1 13:50:28 pbx kernel: wctdm24xxp 0000:02:0c.0: RING on WCTDM/0/2!
    Nov 1 13:50:30 pbx kernel: wctdm24xxp 0000:02:0c.0: NO RING on WCTDM/0/2!
    Nov 1 13:53:28 pbx kernel: wctdm24xxp 0000:02:0c.0: NO BATTERY on 1/3!
    Nov 1 13:53:29 pbx kernel: ioctl: Start