Help Required IVR

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Asterisk Users 2 Comments

Hello everyone,

I stuck in problem I have creating a time based IVR and its working fine. If my IVR playing in office hour it would standard IVR and if not they we have play a greeting message and place that call to voice mail of a extension.

My problem is this I am able to transfer the call on voice mail but how to play greeting message first. I am using trixbox 2.2.8 anyone help is this regard would great full.

2 thoughts on - Help Required IVR

  • Are you programming the dialplan yourself or are you using a GUI? Also, are you sure that your greetings message is playable by Asterisk?
    l.

    2012/9/24 Farooq Hussain

  • You should be able to do a playback or background command before launching voicemail

    [voicemail-connect]

    Exten => s,1,playback(greeting)

    Exten => s,n,voicemail(100@default,u)

    From: asterisk-users-bounces@lists.digium.com [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Lenz Emilitri Sent: Tuesday, September 25, 2012 5:38 AM
    To: Asterisk Users Mailing List – Non-Commercial Discussion Subject: Re: [asterisk-users] Help Required IVR

    Are you programming the dialplan yourself or are you using a GUI? Also, are you sure that your greetings message is playable by Asterisk?

    l.

    2012/9/24 Farooq Hussain

    Hello everyone,

    I stuck in problem I have creating a time based IVR and its working fine. If my IVR playing in office hour it would standard IVR and if not they we have play a greeting message and place that call to voice mail of a extension.

    My problem is this I am able to transfer the call on voice mail but how to play greeting message first. I am using trixbox 2.2.8 anyone help is this regard would great full.