I’m in the following usecase:
A customer calls in to an Asterisk box and the call is answered by an employee. During this call, the employee has to set the CDR(accountcode)
for the channel from his phone. Is this possible with asterisk?
What I’ve tried so far is to add a dynamic feature in the
[applicationmap] section of features.conf which executes a Macro (I know it’s not recommended according to the comment in the sample config file). Executing this macro works, but when using the Read application asterisk does not hear the DTMF digits I enter.
Anyone else ran into the same situation and has any recommendations?