Extensions DTMF

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Asterisk Users 8 Comments

Greetings

Recently I’ve noticed some of the extensions on our VoIP server are not beign recognized by the IVR of a few destinys I’ve tested. I press que IVR
number but it simply don’t transfer. This is not ocurring to all extensions. I’m using rfc2833 to all extensions and Elastix on CentOS 5.5.

8 thoughts on - Extensions DTMF

  • More details? What type of phones are on the working and failing extensions?
    What flavor of Asterisk did your Elastix install?

    From: asterisk-users-bounces@lists.digium.com
    [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Luis H. Forchesatto Sent: Wednesday, August 15, 2012 8:43 AM
    To: Asterisk Users Mailing List – Non-Commercial Discussion Subject: [asterisk-users] Extensions DTMF

    Greetings

    Recently I’ve noticed some of the extensions on our VoIP server are not beign recognized by the IVR of a few destinys I’ve tested. I press que IVR
    number but it simply don’t transfer. This is not ocurring to all extensions. I’m using rfc2833 to all extensions and Elastix on CentOS 5.5.

  • They are all physical phones. They are connected to ATA devices which autenticate the server at the local network. The server runs Asterisk
    1.6.2.13.

    Att.

    2012/8/15 Danny Nicholas

  • DAHDI version?

    From: asterisk-users-bounces@lists.digium.com
    [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Luis H. Forchesatto Sent: Wednesday, August 15, 2012 8:49 AM
    To: Asterisk Users Mailing List – Non-Commercial Discussion Subject: Re: [asterisk-users] Extensions DTMF

    They are all physical phones. They are connected to ATA devices which autenticate the server at the local network. The server runs Asterisk
    1.6.2.13.

    Att.

    2012/8/15 Danny Nicholas

    More details? What type of phones are on the working and failing extensions?
    What flavor of Asterisk did your Elastix install?

    From: asterisk-users-bounces@lists.digium.com
    [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Luis H. Forchesatto Sent: Wednesday, August 15, 2012 8:43 AM
    To: Asterisk Users Mailing List – Non-Commercial Discussion Subject: [asterisk-users] Extensions DTMF

    Greetings

    Recently I’ve noticed some of the extensions on our VoIP server are not beign recognized by the IVR of a few destinys I’ve tested. I press que IVR
    number but it simply don’t transfer. This is not ocurring to all extensions. I’m using rfc2833 to all extensions and Elastix on CentOS 5.5.

  • On my client box that uses OBI110’s, I write the DTMF traffic out to a log. I think you have some sort of setting that is garbling your DTMF tones. What happens if you move a “good” phone to a “bad” port?

    From: asterisk-users-bounces@lists.digium.com
    [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Luis H. Forchesatto Sent: Wednesday, August 15, 2012 11:45 AM
    To: Asterisk Users Mailing List – Non-Commercial Discussion Subject: Re: [asterisk-users] Extensions DTMF

    Any clues?

    2012/8/15 Luis H. Forchesatto

    2.3.0.1

    2012/8/15 Danny Nicholas

    DAHDI version?

    From: asterisk-users-bounces@lists.digium.com
    [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Luis H. Forchesatto Sent: Wednesday, August 15, 2012 8:49 AM

    To: Asterisk Users Mailing List – Non-Commercial Discussion

    Subject: Re: [asterisk-users] Extensions DTMF

    They are all physical phones. They are connected to ATA devices which autenticate the server at the local network. The server runs Asterisk
    1.6.2.13.

    Att.

    2012/8/15 Danny Nicholas

    More details? What type of phones are on the working and failing extensions?
    What flavor of Asterisk did your Elastix install?

    From: asterisk-users-bounces@lists.digium.com
    [mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Luis H. Forchesatto Sent: Wednesday, August 15, 2012 8:43 AM
    To: Asterisk Users Mailing List – Non-Commercial Discussion Subject: [asterisk-users] Extensions DTMF

    Greetings

    Recently I’ve noticed some of the extensions on our VoIP server are not beign recognized by the IVR of a few destinys I’ve tested. I press que IVR
    number but it simply don’t transfer. This is not ocurring to all extensions. I’m using rfc2833 to all extensions and Elastix on CentOS 5.5.

  • Hi

    Before I swap the phones, I was wondering if asterisk couldn’t be lost somewhere. I’ve beem reccomended to restart the server or restart the asterisk to fix this issue but I’m not sure if this will solve the issue.

    2012/8/15 Danny Nicholas

  • I’ve swapper the fones and the “good” phone stopped working. The “good”
    device is a Overtek OT-ATA200SP and the “bad” phone device is a Linksys PAP2.

    2012/8/18 Luis H. Forchesatto