Call In The Queue To Listen To The Channel

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Asterisk Users 2 Comments

hello all,

I have call queue management system where all call comes in, put in the queue while the caller speak with the online support team / teacher. However, my major concern is those under MOH (in the queue) will not be able to listen to the teacher until their turns and this is required.

my Request, I want to make the teachers audio as the MOH and every new calls that comes in listen to the life channels with the teachers.

Any help will be highly welcome.

Regards

2 thoughts on - Call In The Queue To Listen To The Channel

  • This would work better using a MeetMe/Confbridge room. Insert users muted so they can only listen to the conference and then the instructor can unmute them when it is their turn to speak.