Call Recording And Hosted PBX Platform Using Asterisk

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We are a hosted PBX service provider using Asterisk (primarily 1.6, moving to 1.8 soon). In the past, when we've been asked to provide call recording, we deploy a custom server just for that customer. I'd like to bring call recording to our standard hosted system so we can provide it at a lower cost for smaller customers. Is anyone doing a hosted/multi-tenant system and call recording? Where are you saving the recordings (local, NAS, etc)? How do you manage access to the files?

-- Carlos Alvarez TelEvolve 602-889-3003

Asterisk Users 3.1 years ago 1 Answer