voicemail password with phone instrument

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Hello, voicemail password is not getting changed through phone handset while IVR indicates that password has been changed. During google I found that uniqueid column must not be changed so it is not changed. Please guide on this. During debug log I found below but in mysql db new password is not getting updated, [Jun 15 13:54:07] VERBOSE[6418] file.c: — Playing ‘vm-newpassword.gsm’ (language ‘en’)
[Jun 15 13:54:10] DEBUG[6418] channel.c: Set channel SIP/123-00000005 to write format ulaw[Jun 15 13:54:15] VERBOSE[6418] file.c: —
Playing ‘vm-reenterpassword.gsm’ (language ‘en’)[Jun 15 13:54:22] DEBUG[6418] app_voicemail.c: User 123 set password to 3333 of length 4
[Jun 15 13:54:22] DEBUG[6418] channel.c: Set channel SIP/123-00000005 to write format gsm
[Jun 15 13:54:22] VERBOSE[6418] file.c: —
Playing ‘vm-passchanged.gsm’ (language ‘en’)
Regards,Kamlesh

One thought on - voicemail password with phone instrument

  • still waiting for valuable reply on this. Regards,Kamlesh

    Hello,

    voicemail password is not getting changed through phone handset while IVR indicates that password has been changed. During google I found that uniqueid column must not be changed so it is not changed. Please guide on this.

    During debug log I found below but in mysql db new password is not getting updated,

    [Jun 15 13:54:07] VERBOSE[6418] file.c: — Playing ‘vm-newpassword.gsm’ (language ‘en’)
    [Jun 15 13:54:10] DEBUG[6418] channel.c: Set channel SIP/123-00000005 to write format ulaw
    [Jun 15 13:54:15] VERBOSE[6418] file.c: —
    Playing ‘vm-reenterpassword.gsm’ (language ‘en’)
    [Jun 15 13:54:22] DEBUG[6418] app_voicemail.c: User 123 set password to 3333 of length 4
    [Jun 15 13:54:22] DEBUG[6418] channel.c: Set channel SIP/123-00000005 to write format gsm
    [Jun 15 13:54:22] VERBOSE[6418] file.c: —
    Playing ‘vm-passchanged.gsm’ (language ‘en’)

    Regards,
    Kamlesh