When dialing the number, I need to see it in the Cisco LCD Phone

Home » Asterisk Users » When dialing the number, I need to see it in the Cisco LCD Phone
Asterisk Users 3 Comments

Dear List;

I have internal Menu that I use it when doing outside call (it ask some questions, and then it ask to dial the number that need to call it), I can access this menu by dialing 9, but after the Background stay play the wave file, then whatever I dial (to select) and whatever the number that I dial it, I do not see it in the LCD of the IP Phone, it stays display on the IP Phone the 9 number (which is the first dialed number to access the Menu), how can I display the dialed numbers that I am dialing on the LCD, because I need to see what I dialed (at least to know I am dialing the right digits and to know what the number I am calling him now)!!

I am adding below the extensions.conf part that is related to this scenario:

exten => 9,1,Set(AgentCount=1)
exten => 9,2,Background(WhichCustomer)

exten => 1,1,Set(EnteredOption=1)
exten => 1,2,Goto(ExternalOnly,s,1)

exten => 2,1,Set(EnteredOption=2)
exten => 2,2,Set(CALLERID(pres)=allowed)
exten => 2,3,Set(CALLERID(num)=65631040)
exten => 2,4,Goto(ExternalOnly,s,1)

exten => i,1,Playback(pbx-invalid)
exten => i,2,Set(AgentCount=$[${AgentCount}+1])
exten => i,3,GotoIf($[${AgentCount} < 3]?ExternalAgent,9,2:4)
exten => i,4,Playback(vm-goodbye)
exten => i,5,Hangup()

exten => t,1,Set(AgentCount=$[${AgentCount}+1])
exten => t,2,GotoIf($[${AgentCount} < 3]?ExternalAgent,9,2:3)
exten => t,3,Playback(vm-goodbye)
exten => t,4,Hangup()
;

[ExternalOnly]

exten => s,1,Set(OutCount=1)
exten => s,2,Background(EnterTheNumber)

exten => i,1,Playback(pbx-invalid)
exten => i,2,Set(OutCount=$[${OutCount}+1])
exten => i,3,GotoIf($[${OutCount} < 3]?ExternalOnly,s,2:4)
exten => i,4,Playback(vm-goodbye)
exten => i,5,Hangup()

exten => t,1,Set(OutCount=$[${OutCount}+1])
exten => t,2,GotoIf($[${OutCount} < 3]?ExternalOnly,s,2:3)
exten => t,3,Playback(vm-goodbye)
exten => t,4,Hangup()

exten => _ZXXXXXXXX,1,MixMonitor(${CHANNEL}${EXTEN}${STRFTIME(${EPOCH},,%Y%m%d%H%M%S)}.wav)
exten => _ZXXXXXXXX,2,Dial(${PSTNTRUNK}/${EXTEN})
exten => _ZXXXXXXXX,3,Playback(vm-nobodyavail)
exten => _ZXXXXXXXX,4,Hangup()
exten => _ZXXXXXXXX,103,Congestion()
exten => _ZXXXXXXXX,104,Hangup()

Any help on how to be able to display at the Cisco IP Phone LCD what I am dialing during this scenario?

Regards
Bilal

3 thoughts on - When dialing the number, I need to see it in the Cisco LCD Phone

  • I have found that this is a feature on most phones. It is usually called
    something like display in call dialed digits.

    This is an option on all three of the phone manufactures products we use.
    If enabled digits dialed during an active call to be shown on the screen.
    This is not a function of asterisk but the device.

    Thanks

    Bryant Zimmerman (ZK Tech Inc.)

    616-855-1030 Ext. 2003

  • Can u help me to determine this for Cisco IP Phones model 7942G with SIP image and Polycom IP Phones?

    Regards
    Bilal