IP-phone configration

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Asterisk Users 1 Comment

Hello list,

I am unable to call *2*999… because my phone automatically sends the
number after I press *. So my IP-phone calls *2.

Now this is a Cisco, but that’s not my question. Does anyone know what
setting I need to adjust so my phone (but actually any IP-phone) accepts
an * in the middle of a number ?

At the moment, I don’t really know what I’m looking for. So if anyone
knows how to do it in a Cisco, Grandstream, Yealink or Snom IP-phone I
can find out myself what settings to look for in other IP-phones.

One thought on - IP-phone configration

  • On Cisco phones, under VOICE —> EXT 1 (or 2 or 3)
    Look at your Dial Plan it should show something like this by default:
    (*xx|[3469]11|0|00|[2-9]xxxxxx|1xxx[2-9]xxxxxxS0|xxxxxxxxxxxx.)

    Change the first entry (*xx to *xxxxx) that way the phone will know to wait for 5 char after * has been pressed.

    Let me know if that helped