We are having a problem where agents are not logging off at the end of
the day and they complain about receiving calls early the next day. Is
there a simple way to automatically log off all agents (dynamic) from
all queues at a certain hour? Or do I have to parse all queues for
agents and remove them one by one?
You would have to setup two queues, one English and one portuguese. All
agents are in the English queue, but only 2 are also in the Portuguese
queue. Give the Portuguese queue a higher Weight value and voilà (I think) Mike From: email@example.com
[mailto:firstname.lastname@example.org] On Behalf Of Henrique
Sent: Tuesday, May 17, 2011 6:26 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Queues.conf Language Agents Hello folks, I have a litle problem here, i did not run into this problem yet, but it
will be in…
Hey Guys! Sorry i am posting scripting question in asterisk forum but i had no choice. also i am not script expert so i though anyone here might help me. following is my example sip.conf now i want to add accountcode="
callerid="Katie Wilson" <100>
callerid="Ramona Minero" <200>
On Tue, May 17, 2011 at 01:30:33PM -0400, Mike wrote:
>Is there any softphone or TAPI plug-in that allows one to dial from a web
>page? As you may know, Skype has a mechanism that converts phone numbers on
>a web page to a click-to-dial application. I'd like to use this but on a
>normal softphone (Bria, Xlite, other). Generate a callfile, setting Channel to point to the softphone (e.g.
SIP/Xlitephone) and Extension to point to the number you want to dial.
(You'll need to specify Context too.) When the callfile is processed, the…
I was debugging a turnup with Global Crossing the other day and they
presented me with a web page that displayed a 'ladder diagram' of a call
including a ton of detail all neatly organized in tabs and links so you
could drill down to any level of detail needed. The copyright notice says 'Copyright© 2008 Empirix.' Is there any free software available to analyze a pcap or similar packet
dump with similar features?