Log off all agents from all queues...

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We are having a problem where agents are not logging off at the end of
the day and they complain about receiving calls early the next day. Is
there a simple way to automatically log off all agents (dynamic) from
all queues at a certain hour? Or do I have to parse all queues for
agents and remove them one by one?

Asterisk Users 4.2 years ago 3 Answers

Queues.conf Language Agents

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Hi, You would have to setup two queues, one “English” and one “portuguese”. All
agents are in the English queue, but only 2 are also in the Portuguese
queue. Give the Portuguese queue a higher Weight value and voilà (I think) Mike From: asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] On Behalf Of Henrique
Fernandes
Sent: Tuesday, May 17, 2011 6:26 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Queues.conf Language Agents Hello folks, I have a litle problem here, i did not run into this problem yet, but it
will be in…

Asterisk Users 4.2 years ago 2 Answers

script to trim sip.conf

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Hey Guys! Sorry i am posting scripting question in asterisk forum but i had no choice. also i am not script expert so i though anyone here might help me. following is my example sip.conf now i want to add accountcode="" for example accountcode="Katie Wilson" in entire file. we have around 200 extension could someone help me to figure out how to do that with perl script or shell would be fine. [100](seb-exten)
callerid="Katie Wilson" <100>
mailbox=100@default [200](seb-exten)
callerid="Ramona Minero" <200>
mailbox=200@default

Asterisk Users 4.2 years ago 1 Answer

Skype-like dialing from web page

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On Tue, May 17, 2011 at 01:30:33PM -0400, Mike wrote:
>Is there any softphone or TAPI plug-in that allows one to dial from a web
>page? As you may know, Skype has a mechanism that converts phone numbers on
>a web page to a click-to-dial application. I'd like to use this but on a
>normal softphone (Bria, Xlite, other). Generate a callfile, setting Channel to point to the softphone (e.g.
SIP/Xlitephone) and Extension to point to the number you want to dial.
(You'll need to specify Context too.) When the callfile is processed, the…

Asterisk Users 4.2 years ago 2 Answers

OT, free software for SIP ladder diagrams?

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I was debugging a turnup with Global Crossing the other day and they
presented me with a web page that displayed a 'ladder diagram' of a call
including a ton of detail all neatly organized in tabs and links so you
could drill down to any level of detail needed. The copyright notice says 'Copyright© 2008 Empirix.' Is there any free software available to analyze a pcap or similar packet
dump with similar features?

Asterisk Users 4.2 years ago 3 Answers